![]() ![]() SonicWall released the Web services API last fall as part of version 6.0 of SonicWall GMS. Web services APIs are a growing thing," Sijp said. SonicWall expects to announce similar integration with other services companies, but Autotask drove the process to become the first, Sijp said. It also can automatically generate a service ticket if an alert on a SonicWall device is created and streamlines the renewal process for subscription and support issues for SonicWall devices, according to the companies. The integration between SonicWall and Autotask allows MSPs to automate what used to be a manual process to update SonicWall Unified Threat Management (UTM) device information in the Autotask System. That's why we developed the Web service API. What you should do is make sure the consoles talk to each other. "Not one of these consoles rules them all. We understand a well-run IT provider uses more than our Global Management System," said Jan Sijp, director of product management at SonicWall, at the Autotask Community Live conference in Miami this week. "Autotask is extremely important to the channel. ![]()
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